Via The New Yorker:

Though returning to school is a project of a scale vastly larger than the one Taveras and other supervisors pulled off this summer, Goldmark says she has learned a lot about room capacity and building flow, lessons that she will apply over the next year as more children return to school. Goldmark talked to Department of Health officials every day, and kept fine-tuning the enrichment centers as new guidance arose. She discovered the best way to begin the school year is to admit that she doesn’t have every answer yet. “We did not say upfront, ‘We have figured everything out,’ because we didn’t have time, and nobody knew anything,” she said. “We said, ‘You’re going to have a thousand questions. Just ask the questions.’ Just having a way to take the question as it comes up, and answer it really quickly, and share that answer with everybody, is one of the best ways to develop policy when you’re in this setting, where you can’t anticipate everything. If you wait until you anticipate everything to actually go, you’re not going to go.”