In February, I released a white paper making the case that policy professionals can create better education policies by using human-centered research methods because these methods are informed by the people whose lives will be most affected.
Yesterday, we released a companion website (https://designforedpolicy.org/) that curates 54 human-centered research methods well-suited to education policy into one easy-to-navigate resource. We took methods from organizations like IDEO, Stanford’s Hasso Plattner Institute of Design, and Nesta and organized them by the phases of a typical education policy project. We included brief explanations of how each method might be applied to your current work.
To be sure, you probably already use some human-centered design methods in your work, even if you don’t think of them that way. Interviews and observations are commonplace and provide highly valuable information. What the design world brings is a mindset that explicitly and deeply values the lived experiences of the people who are most impacted by problems and an array of methods to capture and analyze that information. It also adds a heavy dose of creativity to the process of identifying solutions. And despite a common misconception, when done well, human-centered design methods are very rigorous, fact-based, and structured to root out assumptions and biases.
When combined, common policy analysis methods and human-centered design methods can result in a powerful mix of quantitative and qualitative, deductive and inductive, macro and micro, rational and emotional elements. Continue reading